Community Engagement

Engage communities and stakeholders with relevant asset-centric information and intelligence

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Built for the way you work

Brightly’s community engagement solutions enable asset management professionals to:

Streamline communications for more efficient and effective sharing of information
Improve community experience through consistent and transparent engagement
Visualise data with interactive maps and graphs to effectively communicate relevant information to your community

Digital platform for connecting communities with assets

Confirm™

The smart, cost-effective way to manage your public infrastructure assets. Streamline information related to your assets providing the instant insight you need.

Product Details

Engagement Management

Proactive engagement with the community to remove failure demand.

Operate with greater transparency

With connected assets, your community can submit queries and stay up to date with planned works.

Gain insight needed to plan effectively

Visualise your data to determine the most effective asset maintenance strategies. Interactive maps and graphs display asset condition, forecasted over time based on various budget and treatment options.

Improved perception

Alignment of community interaction to asset-centric processes improves perception and outcomes.

Manage your budgets and measure performance

With a predefined dashboard and reporting tools at your disposal, you’ll see how your maintenance and operations measure up to KPIs. Meanwhile, charts and graphs help you visualise budget spending.

Speak your community's language

Harnessing channel-shift and aligning processes reduces cost and duplication of effort.

Success Story

From road repair to smart lighting, the City of Edinburgh Council is driving cost savings

Client

The City of Edinburgh Council

Edinburgh, Scotland, UK

Consolidating data on so many different asset types in one location helps the City of Edinburgh Council

"You can see key measures at a glance. The value of having all of our information in one place is huge for driving service improvement and for meeting our efficiency targets."

Gareth

Barwell

Head of Place Management, The City of Edinburgh Council

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Success Story

Dorset Council fast- tracks highway maintenance by deploying a mobile asset management solution

Client

Dorset Council

Dorset, United Kingdom

Dorset Council fast - tracks highway maintenance

"Brightly creates quality in contract meetings and enables continuous improvement of operations. What I like about the Confirm solution is that Brightly is always wanting to move forward. That’s immensely important for us as customers. With the previous paper-based process, it took six to eight weeks for works records to be entered into the system. The same data records are available within Brightly Confirm approximately 45 seconds after the works are completed on the ground."

Emma

Howarth

Service Delivery Manager

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Miami-Dade Public Schools District Eliminated Paper and Cuts Event Approval in Half

"[Brightly is] not just efficient - it's super efficient."

Johnson

Cabrera

Director of Facilities Rentals, Miami-Dade Public Schools

Success Story

District Uses Data from Key Performance Indicators to Recover Event Costs

Client

Bellingham Public Schools

Bellingham, Massachusetts, US

Bellingham Public Schools recovers thousands of dollars in lost revenue from after-hour events

"Ultimately, the improved after-hour system caused rental revenue to raise from $57,000 to a projected $80,600 in 2015, 76% of which has already been collected."

$50K in lost revenue calculated and recovered.