We’re here for you, so you can do your best work
Your success means everything to us. That’s why we put everything we’ve got into our client services, and what we do for you and your assets.
Building a bright future
The future runs on assets as smart as the people who care for them - the thousands of purpose-driven Brightly clients united by the ambition to do meaningful work.
Illuminated with the collective knowledge that comes from our clients and lives in our platform, together we unlock opportunity in the communities where we live and work and deliver services that help the world to run seamlessly now and far into the future.
We are committed to the great experiences that nurture the people you serve while protecting the environments in which they live, helping them feel safe, connected and productive.
We’re proud that clients call our support “legendary.” We bring our deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. We even reach out from time to time to see how things are going.
Our dedicated Client Service Center teams help you strategically realize immediate goals and build toward the future.
Our legendary support team is always just a call, chat or email away. Access the Brightly Community for instant product and industry insights.
Our Implementation and Professional Services teams will guide your implementation process, so you’ll be up and running in no time.
On-site trainings, capital planning, facility condition and risk assessments, asset data gathering and input, consulting and more are part of our managed services.
Interested in learning about our products?
Let us show you how we can make a bright future, together!
“When discussing our requirements with the Brightly team, they understood exactly what we wanted to achieve and introduced us to Predictor. It was clear that Predictor’s flexible suite of predictive, modelling, scenario comparison and forecasting tools were exactly what we were looking for. What’s more, it worked seamlessly with Confirm, allowing the existing asset data stored within the Confirm solution to be easily interlinked and imported into Predictor’s simulation and forecasting tools.”
Christopher Fires
Digital and Technology Manager Highways at Hertfordshire County Council
We’ve got your back
We spend our time making sure we’re ready when you need us – and then getting you back to work ASAP.
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Email us and we respond same day
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Client support Net Promoter Score
Need help?
Contact North America support at +1 877-655-3833 or support@brightlysoftware.com
Contact EMEA support at +44 808-167-4526 or confirm.support@brightlysoftware.com
Contact APAC support at +61 800-849-214 or contactus.au@brightlysoftware.com
Take advantage of industry benchmarking and enterprise-level reporting to improve your decision-making.
We’ll meet you wherever you are, with a fully integrated suite or individual solutions.
We offer scalable solutions for organizations of all sizes, optimized for your specific industry.
We use client feedback to continuously improve and optimize our software solutions.
Let's build a bright future together
Let us know a little bit about you, and we’ll set up a live, 30-minute demo with an expert in your industry.