Enabling your organization to find success
Our Client Success Team partners with your organization to help reach your goals. No matter your industry or experience working with asset management software, we will plan and partner with you every step of the way.
Success Plans
Reach the outcomes you want by co-creating a success plan with built-in strategies and milestones to achieve goals we set together!
QBR and Account Reviews
Quarterly Business Reviews (QBR) and Account Reviews are available with your dedicated client success manager (CSM). We will provide you with contextual data to support your team’s successes and pinpoint areas where increased feature adoption can help your organization create a brighter future.
Trusted, Proven Partners
Not only does Brightly offer world-class software and legendary support, but our Client Success Team are industry leaders. It’s no wonder that Brightly earned one of the highest scores in the industry for Client Success & Adoption.
Brightly Briefs & Broadcasts
Shine a light on where your team can expand on the use of Brightly solutions with Brightly Broadcasts, our live, online training, and Brightly Briefs, filled with informative guides on features catered to your active subscriptions with Brightly.
Legendary Support, Anytime
Our Client Success Team partners with our amazing and legendary Support Team that will help you 24/7 with any product roadblocks. They will be your go-to team for day-to-day usage queries and assistance beyond our comprehensive HelpSite.
Contact Us
As your partner for success, we are a team dedicated to your organization’s seamless adoption of our software and services. Available to all clients, you can reach your client success professional at clientsuccess@brightlysoftware.com.