Take your resident experience to the next level
TheWorxHub is an intuitive, all-in-one operations management solution that combines resident requests and asset management to help senior living facilities and maintenance teams streamline operations, improve communications, and deliver high-touch resident experiences.
Centralize critical asset management, compliance tracking tasks, and resident repair requests into one world-class platform—ensuring maintenance teams stay organized and easily access what they need, when they need it.
With the ability to track and tie back staff response time, repair costs, and inventory from repairs and room improvements, TheWorxHub enables teams to drive workflow efficiencies and improve their bottom line.
With its intuitive use and anytime anywhere access, our powerful platform enables users to easily update and automate requests on the go, streamlining communication between teams, residents, and families.
TheWorxHub modernizes and powerfully combines key maintenance, asset, standards, and resident information and systems, providing teams with an easy-to-use solution designed specifically for senior living.
Designed for those on the frontline, TheWorxHub is built for speed and simplicity, requiring just the right amount of information to generate work orders and requests—removing any unnecessary steps.
From public request forms to leading resident portal integrations, TheWorxHub is a “white glove” service solution that enables any community team member to promote high-touch resident experiences.
From streamlining transportation requests to updating room bookings, to tracking environmental services, TheWorxHub is a comprehensive operations solution that goes beyond traditional asset management.
“The best thing about TheWorxHub is the world-class customer service. When I’m training people on TheWorxHub, one of the first things I tell them is how great the customer service is. I know all my customer service people by name and they know me. Every time I call, I get a live person who can usually solve my problem. And if they don’t know the answer, they find out and get back to me quickly.”
Sarah Weddle
Warehouse Supervisor and CMMS Administrator, Royal Oaks Senior Living
Simplify your maintenance and operations work
-
Operations and Workflow Management
Streamline operations by scheduling and automating location- and asset-based work orders
- Easy-to-use and access online Public Request form for resident- and family-specific repair requests
- Track compliance-related tasks with access to up-to-date compliance standards
- Generate automatic work orders and deficiency notifications with deficiency-specific dashboards
Access pre-built risk assessment frameworks and dashboards for riskiest asset tracking
-
Preventive Maintenance
Ensure ongoing safety of community equipment and eliminate costly replacement by scheduling and automating preventive maintenance.
- Schedule, manage and automate location- and asset-based work orders
- Schedule preventive maintenance (PM) work orders on high-value assets
- Gain visibility to assets requiring safety inspections
- Access 400+ pre-loaded PM templates for immediate use and customization
-
Mobile Capabilities
Increase productivity as your teams prioritize and complete work orders anytime, anywhere on any mobile device
- Create, edit, prioritize and complete work orders on-the-go
- Update service requests and inspection requirements
- Record accurate labor requirements with mobile work timer
- Track inventory with mobile barcode scanning
-
Public Request Form
Input common area and personal room requests, as well as check on repair status
-
Data & Analytics
Make more informed decisions by accessing real-time reports for work orders, assets, staff productivity and ratios, average billings and response times
- Customize reports, data output with dynamic BI visualization tools
- Access, download and easily share pre-built reports and predefined dashboards
- Compare and benchmark against local and national communities to inform competitive edge
- Track budgets based on historical data and projections
Accessible anytime, anywhere via web browser or any mobile device
Ready to see TheWorxHub in action?
Related Resources
Related Resources
TheWorxHub™ Solution Overview for Senior Living
7 Maintenance Benchmarks for Senior Living
4 Steps to Capital Planning in Senior Living
Keeping your residents and communities safe and happy.
See how quickly our maintenance management software can improve your operations, leading to happier residents and staff.
