Why 7 of America’s “Top 10 Continuing Care Retirement Communities” Rely on Brightly Software

Continuing Care Retirement Communities (CCRCs) continue to grow in popularity for today’s senior citizens, who are more active than previous generations and seek communities that combine independence with access to necessary care.  

With nearly 2,000 CCRCs across the U.S. – and that number expected to continue growing in the coming years – these communities are increasingly in search of innovative ways to create superior experiences and attract new residents.  

Recently, Newsweek published their list of “America’s 250 Best Continuing Care Retirement Communities” for 2024. Of that list, 7 of the top 10 (and more than 130 in total) leverage Brightly’s TheWorxHub™ software to optimize operations and foster happier and safer communities, while delivering a resident-first experience.

Why Top CCRCs are choosing TheWorxHub

TheWorxHub is an interconnected suite of facility management software that supports senior living community leaders in managing everything that their operational teams may encounter, including work orders, compliance tasks, preventive maintenance needs, inventory, events, housekeeping, security rounds, and more.

"The residents have the ability to enter work orders to get tasks performed.  The work order system allows for this to be efficiently handled.”

 

Keith Einsmann
VP of Facilities, Deerfield Episcopal Retirement Community

Using TheWorxHub, CCRCs can increase productivity and efficiency of their maintenance teams, improve decision-making by leverage real-time data, and boost their bottom line by minimizing the risks of unexpected maintenance costs or asset failures. 

Creating safer, more enjoyable experiences for their residents is why so many of TheWorxHub users were named to Newsweek’s “Top 250” list.  

TheWorxHub’s "white glove" functionality empowers community team members to deliver high-touch, personalized service experiences that consistently surpass resident expectations and distinguish their communities from the competition.

"We use TheWorxHub for both Maintenance and Transportation. Using TheWorxHub streamlines the communication process and ensures issues or requests are followed up on.”

 

John Ruzich
Director of Plant Operations, Mercy Circle

There's so much to love

As the demand for CCRCs in the U.S. continues to rise, community leaders can continue to count on TheWorxHub to deliver in three major ways:  

1. Improving resident satisfaction by ensuring communities are clean, high-functioning, and exceeding resident expectations 
2. Maximizing productivity by giving residents and staff 24/7 mobile access to request maintenance services (which improves turnaround times by nearly 20%)  
3. Increasing operating margins by tracking and billing back service repairs, total costs, and inventory

"I am able to track all equipment, inventory, and man hours per work orders… which allows me to correct any repeated issues along with being able to budget any capital items that need to be replace in the near future. We have just scratched the service with TheWorxHub and look forward to adding other modules that will help us manage our property more efficiently.”

 

Mark Saldaña
Director of Maintenance, Twin Lakes Community 

Whether your community is on the top 250 list, or you’re planning to get there for 2025, TheWorxHub is the best all-in-one maintenance solution to help you streamline and master your senior living assets and operations. Click here to learn more about TheWorxHub.